Our Return Policy
We want you to be completely satisfied with your purchase. Items can be returned within 14 days of delivery for a full refund, provided they meet our return conditions.
Days Return Window
Days Refund Processing
Money Back Guarantee
Hassle-free returns within 14 days so you can shop with total confidence.
Return eligible items within 14 days of delivery for a full refund.
We cover shipping on damaged, defective, wrong, or misdescribed items.
Refunds processed in 5-7 business days to your original payment method.
Start a return from your account in minutes with guided, step-by-step help.
We want you to be completely satisfied with your purchase. Items can be returned within 14 days of delivery for a full refund, provided they meet our return conditions.
Days Return Window
Days Refund Processing
Money Back Guarantee
The following items qualify for a return under our standard policy:
For hygiene, safety, and legal reasons, the following items cannot be returned:
Follow these five simple steps to return your order:
Log in to your account, go to Order History, select the order, and click "Request Return" on the item you wish to return.
Choose the reason for your return and upload photos if the item is damaged or defective. This helps us process your request faster.
Our team will review your request within 1-2 business days. You'll receive an email with approval and return instructions.
Pack the item securely in its original packaging and ship it to the address provided. Keep the tracking number for your records.
Once we receive and inspect the item, your refund will be processed within 5-7 business days to your original payment method.
Refunds are processed within 5-7 business days after we receive the returned item.
Refunds are credited to your original payment method. For wallet payments, the amount is returned to your wallet balance.
Original shipping costs are non-refundable unless the return is due to our error or a defective product.
Who pays for return shipping depends on the reason for the return:
| Return Reason | Who Pays? |
|---|---|
| Damaged or defective item | We cover shipping |
| Wrong item received | We cover shipping |
| Item not as described | We cover shipping |
| Change of mind | Customer pays shipping |
| Ordered wrong size/color | Customer pays shipping |
Start a return from your account or reach out to our support team — we're here to make it easy.